I understand the hotels are pet friendly but there should be areas specific for people who do not wish to have a room where pets have been there. I love Westin chain in general, however I would to highlight this hotel especially! With over 17,000 … Upon departure we were charged for, overnight valet even if we didn't use valet (we parked in a parking garage across the street) front desk agent was nice to remove the charge and refund our credit card. Westin has built a strong reputation as a builder of trust in delivering sophisticated luxury homes. I have shared your feedback with the appropriate hotel team to better assist with future guests and will be further investigating this isolated incident. You are also eligible for an upgrade. Are pets allowed at The Westin Austin Downtown? This is an unofficial site and is in no way … The Westin Austin Downtown. FEMA ID: TX6947 Address 310 E 5th St Austin TX 78701 Details 20 Floor(s) Phone number 512-391-2333 Email sales@westinaustindowntown.com I am so sorry that happened and I assure you that is not the high quality level of service we strive to provide for all of our guests. Find 3 listings related to Westin in Austin on YP.com. There are more places to choose from in the Austin area. more. Get swept up in the excitement of 6th Street at The Westin Austin Downtown. I have shared your feedback with the appropriate hotel team to better assist with future guests. (To keep appropriate). Copyright © 2004–2021 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. 206 reviews of The Westin Austin Downtown "Can't beat the location, and staff are super friendly (a bit too much, but I guess that's because they opened a week ago). How much does it cost to rent pool cabana? Information about what Peloton equipment (treadmill & bikes) The Westin Austin Downtown Texas has, opening hours, address, contact information and more. Reserve. I would normally take issues like this to the desk, not on line. At Westin Austin at the Domain, everything we do is designed to help you feel your absolute best on your special day. Located within one of Austin’s premier … Soak in the sun and the views 20 floors up at Azul, voted World’s Coolest Hotel Pool. A work desk, ironing facilities and a … I do not expect much since our anniversary is Valentines Day and the rest of the world is also celebrating. The facility is a step above the local standard, and the surgeons at Austin … I sincerely apologize for any inconvenience we may have caused. I am so happy to hear you enjoyed your stay with us and all that our lovely city has to offer! Managing their chat line was overwhelming because property has cut so much personel. Own or manage this property? Pet-friendly should not mean disregard people (especially those that have allergies to pets) since we are the ones that are paying, not pets. Other properties will adjust your room type. What days are The Westin Austin Downtown open? We hope to welcome you back the next time your travels bring you to Austin. The curtains in the rooftop area were also filthy along. Clean rooms! This likely would not. Each room features bathrobes and a cordless phone. Taxes and fees that are shown are estimates only. Conveniently located restaurants include Eddie V's Prime Seafood, Truluck's Ocean's Finest Seafood & Crab, and Red Ash. The Westin Austin Downtown. The Westin Austin Downtown has 3.5 stars. Provence is ahead about 3 miles on your right. Yes, guests have access to a pool and a fitness center during their stay. Standard fare for the Westin in the … Head West on FM 2244/Bee Cave Road. From North Austin: Take 183 South to the Loop 360/Capital of TX Hwy Exit. Is The Westin Austin Downtown located near the city center? Visit hotel website. #28 of 231 Hotels in Austin. From South Austin: Take IH 35 north towards Austin. They can have my grits. Staff said they didn’t have any rooms where pets were not allowed. I tried to be loyal, they are not loyal back. Take the FM 2244/Bee Cave Road Exit. Share. Our stay was absolutely perfect! What food & drink options are available at The Westin Austin Downtown? I apologize for any inconvenience we may have caused. 310 E 5th St, Austin, TX 78701-3614. Nice stuff! Response from Juliana Meda, Guest Services / Front Office at The Westin Austin Downtown. I tried again. ... Austin… View FREE Reputation Profile & Score for Westin Shapiro in Austin, TX - See Phone, Address & Email | Reviews | Net Worth | Court Records | Background | Photos Rooms are furnished with a flat-screen TV, mp3 docking station, and private safe. This is the version of our website addressed to speakers of English in the United States. The animals they allow are not just the small dogs but much larger dogs. Please see our partners for more details. The Westin Austin at the Domain was the property my husband and I chose to celebrate our 21st wedding anniversary. I recommend this hotel for it’s service and location. But the Westin … front desk couldn't assist with the comp stay certificate that we had as a bonvoy member (i called the hotel before our arrival and the person who answered the phone said to show the certificate upon arrival and the front desk will apply it) the room had no view but it was well maintained except the shower that had mold in the bottom of the door (showed a picture and mentioned that to the front desk person and there was no apology just "oh, it needs a little scrub". We tried two room with the same issue. Every person I met: valet, front desk staff, manager, waiter, pool staff...everyone of them were not only friendly and helpful, but very highly trained in customer service. I have been largely receiving outstanding service since I made commitment to Marriott to get most all of my business. 310 East 5th Street , Austin, Texas 78701. Dear 476davidk, Thank you for taking the time to provide feedback regarding your recent stay. What are some restaurants close to The Westin Austin Downtown? About The Westin Austin Downtown From the moment you step foot in The Westin Austin Downtown, you will experience our Westin personalized service with a unique Austin flair. we have a little one year old and his mom noticed the mold when he was playing / touching it. The 340-room Westin Austin at the Domain will redefine efficient service with an effortless style and gracious attitude, ensuring a truly unforgettable experience. No lounge, but opt for the breakfast instead of points. Call us for Winter Deals. Nearby attractions include The Escape Game Austin (0.2 miles), Esther's Follies (0.2 miles), and Bad Wolf Ghost Tours (0.1 miles). Hints of guitar-inspired … This Westin and their mgmt company is def not to be excluded. Head West on Loop 360/Capital of TX Hwy. Not under the rules of this mgmt co I see. Some of the more popular amenities offered include a rooftop bar, a pool, and an on-site restaurant. Their mgmt company which also manages the near by JW thinks that $10 comp for breakfast for 2 is reasonable. Made check-in on line. This 4-star hotel is 7.2 mi (11.6 km) from Lake Austin and 9.8 mi (15.8 km) from University of Texas at Austin. The Austin Westin is an 11-minute walk from the Texas State Capitol Building. Which room amenities are available at The Westin Austin Downtown? As for me, I don’t have pets and don’t want a room that smell like animals were there. I can only imagine the disappointment and frustration you felt throughout your entire experience with us. I do not have to use Marriott brands downtown while the is better. The Westin Austin Downtown. Dear Deborah E, Thank you for the great review! Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay. pay for 1 bagel and 1 juice. The Westin Austin Downtown is open Mon, Tue, Wed, Thu, Fri, Sat, Sun. Great location. Does The Westin Austin Downtown offer any business services? We look forward to welcoming you back the next time your travels bring you to Austin! Lock in a great price for your stay. The Westin Austin Downtown accepts credit cards. 1 (844) 631-0595. Not only was the manager/GM amazing herself, but she has clearly set an example for her staff to follow. with the furniture. See reviews, photos, directions, phone numbers and more for Westin locations in Austin, TX. Is there a concierge lounge? … From our renowned Heavenly® Bed, to on-demand workout essentials with … Guests can also enjoy plush bathrobes and free toiletries. Claim your listing for free to respond to reviews, update your profile and much more. We truly value our Elite members and are always happy to provide the option of a complimentary breakfast for 2 at our restaurant or the 1,000 Bonvoy point gift. The Westin Austin Downtown is one of the premiere downtown Austin, Texas hotels, located within walking distance to four different entertainment districts, as well as the state capitol building and convention center. I have never encountered the professionalism in a hotel staff as I did here at the Westin. With no customers they are available. With a stay at The Westin Austin at The Domain in Austin (North Burnet), you'll be a 4-minute walk from The Domain and within a 5-minute drive of St. David's North Austin Medical Center. too many little hiccups that made the stay less enjoyable, Had reservation just changed without notice by call, email or other months ago. Visit hotel website. Texas The Westin Austin Downtown The Westin Austin at The Domain The Westin Dallas Downtown The Westin Dallas Park Central The Westin Galleria Dallas The Westin Stonebriar Hotel & Golf Club The Westin Galleria Houston The Westin Houston Downtown The Westin Houston Medical Center The Westin Houston, Memorial City The Westin Oaks Houston at the Galleria The Westin … 1,075 reviews. The Westin Austin at The Domain is located at: 11301 Domain Dr Austin, TX-78758. Which popular attractions are close to The Westin Austin Downtown? Don’t go here if you want a clean hotel because you won’t find it here. Yes, it is 0.1 miles away from the center of Austin. Are any cleaning services offered at The Westin Austin Downtown? For those of you who like pets, that’s your preference. But their service is so bad I never felt comfortable making it to the front desk. We look forward to welcoming you back the next time your travels bring you to Austin! I am so glad to hear you enjoyed your stay with us and that our team was able to provide exceptional service. Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities. Top room amenities include air conditioning, a flat screen TV, and a refrigerator. Tripadvisor Plus Subscription Terms & Conditions, Hotels near Capitol City Trade & Technical School, Hotels near Kussad Institute-Ct Reporting, Hotels near Austin Presbyterian Theological Seminary, Hotels near Austin Graduate School of Theology, Hotels near ITT Technical Institute - Austin Campus, Hotels near The College of Health Care Professions. Yes, pets are typically allowed, but it's always best to call ahead to confirm. Except in Austin Downtown. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. It’s located in the center of Austin/ 6th street. Prices are the average nightly price provided by our partners and may not include all taxes and fees. 855-516-1090. Yes, a parking garage and valet parking are available to guests. Platinum benefits? Yes, dry cleaning and laundry service are offered to guests. See more questions & answers about this hotel from the Tripadvisor community. You may use this page to send The Westin Austin at The Domain's address to any SMS/Text Message capable phone. 310 East 5th Street , Austin, Texas - 78701. Vibrant colors and chic details are showcased in each guest room at Westin Austin at The Domain. Dear Concerned556, Thank you for taking the time to provide feedback regarding your recent stay. Hand sanitizer available to guests & staff, we checked in to the hotel and the valet / front desk were very friendly and welcoming. Lined with blues clubs, country bars and food trucks, 6th Street is why Austin became the Live Music Capital of … We hope to welcome you back the next time your travels bring you to Austin. Truly incredible! Perfect first impression. Your family and friends will indulge themselves in our Westin Difference. Stay in the heart of the Live Music Capital of the World, just footsteps to the latest foodie hot spots, historic sites, legendary live music venues, eclectic shops and year-round outdoor fun. Special shoutout for William Paul , who took a great care of me and my family! hotel entrance and lobby were full of leaves (i guess this was due to the high wind that day). Austin-Weston is known for having specialist doctors in facial, breast and body surgery with all procedures performed in a private, non-hospital-based facility complete with five accredited operating suites and an overnight recovery area. Turn right onto SH-71. You can order anything off the entree menu. 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